Here you will find the answers to many of our most frequently asked questions.
If you do not see the answer you are looking for please contact us :
How Can I Make Pyament on the site ?
We currently accept payments via Pay Pal or via credit or debit card via our secure server
When and how will you ship my order ?
We aim to dispatch all orders from our UK Base within 24 working hours of receiving the order, so all orders placed Monday - Thursday will ship within one day, and orders placed Friday - Sunday will ship on Monday.
We use high quality packaging materials to fully protect and secure your purchase.
All orders to UK customers are shipped First Class Recorded Delivery, and orders shipped to the USA, Canada, Australia and everywhere else are sent via registered airmail
How will i know when to expect my order ?
We will send you a courtesy e mail upon shipment of your order, which will include your tracking number. We ship all orders using Royal Mail, and thus no matter your location, you can use the Royal Mail web site located at www.royalmail.co.uk to track your order all the way to your doorstep.
I have seen more Pix n Love books that are available in French. When will they be released in English ?
Why thankyou for asking! We have plans to translate many of our great titles into English, and we are hard at work on this painful and time consuming process. You can get involved with this process and make your voice heard by kindly taking part in the poll we have on the web site here, to let us know which of our titles from the catalogue you wish to see released. There is also a news feed on the web site to keep you up to date, and you can also join our Official UK facebook group
Are the Pix n Love books available in shops ?
Yes indeed they are. Our debut UK title; “The History of Nintendo Volume One” is currently available at Forbidden Planet, Foyles, Travelling Man Comics, Chips World, HMV, and other independant stores, but remember, the BEST way to support Pix n Love, and thus to support independant publishing, is to purchase our books directly from us via this site.